Privacy

IQLECT’s ShopIQ Privacy

This privacy policy will explain how IQLECT Software Solutions Pvt Ltd collect, use and store data collected.

What data do we collect?

IQLECT collects the following information:

  1. Personal identification information (name, address, email, phone number, etc.)

How do we collect your data?

You directly provide IQLECT with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

IQLECT collects your data so that we can:

  • Process your order, manage your account.
  • Email you with special offers on other products and services we think you might like.

When IQLECT processes your order, it may send your data to, and also use the resulting information from credit reference agencies to prevent fraudulent purchases.

How do we store your data?

IQLECT securely stores your data at BangDB in binary format which is not understandable to a regular user. We follow the industry standards and ensure that the file, data, and network communication channels are encrypted and secured by passwords and other key files.

IQLECT will keep your store specific information for an indefinite period of time until the app is uninstalled. Apart from that, information related to the orders/visitors/customers/products remains stored for one year.

Marketing

IQLECT would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop IQLECT from contacting you for marketing purposes or giving your data to other members of the IQLECT.

GDPR Compliance

We do support GDPR policies.

What are your data protection rights?

IQLECT would like to make sure you are fully aware of all of your data protection rights. We provide persistent protection and management of sensitive data where every user is entitled to the following:

The right to access – You have the right to request IQLECT for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that IQLECT correct any information you believe is inaccurate. You also have the right to request IQLECT to complete information you believe is incomplete.

The right to erasure – You have the right to request that IQLECT erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that IQLECT restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to IQLECT’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that IQLECT transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@iqlect.com, call us at:  080 4110 5929 Or write to us: https://www.iqlect.com/contact.html

How do we use cookies?

IQLECT uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – IQLECT uses these cookies so that we recognize you on our website and remember your previously selected preferences.

Advertising – IQLECT uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policy of other websites

IQLECT’s website contains links to other websites. Our privacy policy works only for our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

IQLECT keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 March 2019.

Permissions with ShopIQ account on Shopify

ShopIQ will be able to access data such as:

  • Account data
  • Products details
  • Order details
  • Customer details: IQLECT will be able to access the data such as customer details, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents.
  • Store-related data.

By using IQLECT’s ShopIQ app, you also agree to abide by the terms mentioned in IQLECT’s privacy policy.

FAQs

What information we collect through Shopify’s APIs?

The information that is collected through the Shopify APIs contains details related to the orders, products, and customers. APIs related to these attributes are as follows:

Orders: Billing address, payment gateway, IP address of the browser, financial status, etc.

Customers: Name, address, email, amount spent by them on the orders, etc.

Products: Product description, price of the items, etc.

What information we collect directly from the merchant?

The merchant needs to provide us with their Shopify e-mail id to access the app. Automated logs are generated at our end, however, the merchants cannot access the same.

What information we collect directly from merchants’ customers?

We collect the contact details of the merchants’ customers along with the number of orders placed by them, the amount spent by them on the orders, and so forth. We also drop cookies on browser to track their browsing activity and log information related to the way in which they navigate on the store.

How do we use the information you collect?

The information that is collected through our app is used to provide insights related to the orders, products, visitors, and so forth. The collected information is not used for any other purpose aside from providing the app services.

For how long do we store or retain the data we collect?

The e-commerce store specific information is stored for an indefinite period of time until the app is uninstalled. Apart from that, information related to the orders/visitors/customers/products remains stored for one year.

How to contact us

If you have any questions regarding IQLECT’s privacy policy, the data we hold on you, or you would like to exercise any data protection rights, please do not hesitate to contact us.

Email us at: info@iqlect.com

Call us at: +91-80 4110 5929

Or write to us at: https://www.iqlect.com/contact.html