Scoring Analysis

Scoring analysis dashboard provides information related to the sessions and the score generated for them.

To initiate scoring analysis you will need to follows these steps:

  1. Go to the visitor dashboard and click on the any of the session ID that is provided for which you want to get the score details.
  2. You will be directed to the scoring analysis page where you need to click on the Scoring analysis icon present on the top of the page.

At last, the following widgets will be visible when you initiate scoring analysis:

Chart Description
Sessions by Score   Sessions present in a given score.
Score Details Details of a customer based on the chosen session.
Sessions by Average Score   Sessions with average score.
Sessions by Discounts Shown   Sessions that have discounts.
Purchased Sessions by Discounts Code   The number of people who purchased products using the discount code.
Score Information   Information related to the generated customer score.